Lebensmittel und mehr...

The satisfaction of the customs takes the centre stage of the Monolith group. To make its services even more better, Monolith West has asked its customers to evaluate the company in terms of price, delivery, quality of products, consulting, organisation and friendliness of its staff. The following chart shows the results:

Monolith West also wanted to know, how the company is seen in comparison to its competition in terms of price-performance ratio, terms of delivery, quality and customer service. Here, the customer decided that Monolith West performs better than the competition.
The survey also revealed, that 99% of arrangements between the customer and his contact are met to the satisfaction of the customer. The Communication between Monolith West and its customs was rated as “very good”. Finally, customers were asked if they would recommend Monolith West to other interested parties. 98% of the participants
could answer the question positively. A total of 106 customers participated in the survey.

In this way Monolith West wants to thank every vlient, who participated in the survey and helped the company to ensure the satisfaction of all customers.